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Login Assistance for the MyNCC Portal and for NCC Computers
Service
This is the list of all of the actual services. They are selected in the drop down on the form to identify the service being offered by the form. This also serves to allow the linking of the service offerings attribute to the services.
Login Assistance
Classification - Incident
Incident
Classification - Service Request
Service Request
N Number
This is your NCC ID that starts with N00 or N01
If you do not know your N number or need your Password reset, please click the Forgot User ID or Forgot Password links on the MyNCC Portal login page.
Role
Employee
Student
Former Student
Other
Hint: If you haven't attended NCC within the past academic year, you're considered a former student.
Former Student KB Reminder
If you haven't attended NCC within the past academic year, you're considered a former student.
For Login Help please visit the Former Student Information page by using the following link:
https://ncc.teamdynamix.com/TDClient/1833/Porta...
Phone Number
Short Description of Request/Issue
A short description to explain the nature of a ticket.
Login Assistance
How can we help you?
Computer Login Issue
MyNCC Portal Login Issue
MFA (Multi-Factor Authentication) Issue
Email Issue
Hardware Issue
Printer Issue
Software Issue
Banner Admin Pages New Access
Banner Admin Pages Modify Access
Banner Connection and Access Issues (Admin Pages/SSB)
Banner Module Support
Banner Workflow New Access
Banner Workflow Modify Access
Banner Workflow Support
Banner Request Upgrade/Patch/Release Install
ERP Consultant Access
Object Migration Request
New Access
Connection Issues and Errors
Modify Access
Argos: Request New Report
Argos: Modify Report
Degree Works Access
Degree Works Issue
Document Imaging Access
Document Imaging Issue
Academic Progress
Appointment Scheduling
Attendance
Complaint Form
Grade Rosters
Lab Referrals
Orientation Scheduling
Pegasus
Photo Rosters
Procurement App
Sign-in Systems
Syllabus & Outlines
Time & Leave
Other Application
Email Location Exception Request
NCC TeamDynamix Issue
NCC TeamDynamix Request
Adjunct Availability
Contract System
Qnomy New Access
Qnomy Change Access
Qnomy Issue
Telephone Issue
Voicemail Issue
Modify Telephone/Voicemail
New Telephone/Voicemail Request
Move Telephone
Listserv Mailing List Request - New/Modify
Listserv Mailing List Issue
Shared Email/Calendar - New/Modify
Shared Email/Calendar Issue
Report Phishing Attempt
Report Virus or Malware
Remote Access Request
A/V Installation
A/V Support
Digital Signage
NCC Reservations Issue
EMS System Issue
EMS System Request Access
Request for Network Access for Guests, Events, and Vendors
Fax Issue
Scan to Email Issue
Computer/Hardware Relocation
eWaste Removal Request
Software Request
Desktop PC Request
Employee Laptop Request
Mobile Device (Cell Phone /Hotspot) Request
Desktop PC Display
Peripherals & Accessories
Fileshare Recovery
Local PC Data Recovery
OneDrive Recovery
New Employee - Request for Accounts
Server and Database Management
Modify User
New User
Modify Group
New Group
Other AD Request
Warranty Hardware
Network Request
WiFi Issue
Wired Network Issue
Survey Request
Banner Training
Microsoft 365 Training
MyMarket Training
TeamDynamix Training
Other Training Request
Former Student Access
Academic Senate Website Support
NCC Website Support
MyNCC Portal & Quicklinks
Request an Event/Workshop Sign-up Form
NCC Mobile App Support
Data Import Updates - Banner to SLATE
SLATE Platform Account Admin Request
SLATE to BANNER issue
Other - Enter Detailed Description Below
Access Control
Emergency Phone
Video Surveillance
Other Physical Security Device
Brightspace LMS Support - FACULTY
Course Access Extension (Incompletes)
Development Course
Lab/Lecture Split
LTI Integration Request
Substitute Instructor Request
Brightspace LMS Support - STUDENTS
Brightspace LMS Training - STUDENTS
Companion Course/Organization
Accessibility and Compliance Guidance Intake Form – Collaboration
Asynchronous Online Course Development – Collaboration
Course Quality Review – Collaboration
Course Merge Request
New Badge
Revise Past Badge
Honorlock Usage
Brightspace LMS Training - FACULTY
Web-Enhanced Course Template
Meeting Setup
Integration with Brightspace
Audio/Video Quality
Recording/Playback
User Authentication
Breakout Rooms
Other
Change Request
If your problem is related to your NCC ID or password, have you tried the
Forgot User ID
and/or the
Forgot Password
link on the
MyNCC Portal
login page?
Password Reset Confirmation
Password Reset Confirmation
Yes
No
Does Not Apply
Computer Name
To find the computer name double-click the "Computer Information" icon located on your desktop
Clear Cache
Please clear your browser cache.
Link to How to Clear Browser Cache:
https://ncc.teamdynamix.com/TDClient/1833/Porta...
Clear Cache Confirmation
Clear Cache Confirmation
Yes
No
Additional Details (Provide Error Message or Description of Problem)
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Attachment
File attachments associated with the ticket.
Browse...
Other Fields
Your name
Your first name
Your last name
Your email address
Verification Code