Service Catalog

Categories (11)

Digital Learning Support

Brightspace support services.
Expand

Student Support

Support for Students and Former Students; Access to Important Service Requests for Students
Expand

Accounts, Access, and Information Security

Support for Cyber Security Incidents and Remote Access Requests
Expand

Banner and Enterprise Applications

Support for Enterprise Administrative and Business Applications such as ERP, Banner, Adjunct Support, and other operational solutions.
Expand

AV, Media, and Event Support

Support for Audio Video (A/V) Systems, EMS / NCC Reservations, and Network Access Requests for 3rd Party Entities
Expand

Communication and Collaboration

Support for Communication and Collaboration solutions such as Voice Services and Email
Expand

Desktop and Mobile Computing - Hardware and Software

Support for NCC Computers, I/T Equipment, Printers, and Software. Request new equipment, new software, data recovery services or fileshare access.
Expand

Institutional Advancement

Services related to Institutional Advancement - Marketing and Communication Request, Printing Requests, Logos, etc.
Expand

Network and Infrastructure

Support for Wireless and Wired Network Connectivity
Expand

Skill Enhancement and Training

Request Training for Banner, Microsoft Office and other applications or software.
Expand

Websites and Mobile Apps

Support for the NCC Website, Academic Senate Website, and NCC Mobile App
Expand

Services (2)

General Technology Help

Quick Access to Service Requests for Issues related to Email, Hardware, and Software.

Login Assistance

Login Assistance for the MyNCC Portal and for NCC Computers