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Services or Offerings?
Adjunct Availability and Contract System
  1. Services
  2. Banner and Enterprise Applications
Support for Adjunct Availability and Adjunct Contract Systems
Audio Visual and Digital Signage Support
  1. Services
  2. AV, Media, and Event Support
Support and Requests for Audio Visual Systems and Digital Signage
Banner ERP
  1. Services
  2. Banner and Enterprise Applications
Service options for Banner ERP Related tasks. Report Banner Issues, Request or Modify Banner Access, Request Upgrades/Patches/Release Installs.
Banner ERP - Object Migration Request
  1. Services
  2. Banner and Enterprise Applications
Internal ITS Service to request migration of Banner Objects between databases.
BDM - Banner Document Imaging / Scanning
  1. Services
  2. Banner and Enterprise Applications
Support for Banner Document Manager: Document Imaging / Scanning. Request access, report an issue with the Banner Scanning Software or Scanner hardware.
Brightspace LMS
  1. Services
  2. Digital Learning Support
Get support for issues or requests related to Brightspace, including access, content, tools, and functionality.
Companion Course/Organization
  1. Services
  2. Digital Learning Support
Request supplemental course shells (Companion) or organizational spaces (Organization) in Brightspace.
Course Access Extension (Incompletes)
  1. Services
  2. Digital Learning Support
Extend Brightspace course access for students with incomplete grades to finish coursework.
Course Merge
  1. Services
  2. Digital Learning Support
Merge multiple Brightspace course sections into one shell for unified management.
Data Recovery
  1. Services
  2. Desktop and Mobile Computing
Data Recovery Services for Share Drives / Fileshares, OneDrive, and Local Files.
Degree Works
  1. Services
  2. Banner and Enterprise Applications
Support for Ellucian Degree Works Access and Issues
Development Course
  1. Services
  2. Digital Learning Support
Request a blank Brightspace course shell for planning, development, or teaching.
Email Location Exception Request
  1. Services
  2. Accounts, Access, and Information Security
Request to allow access to employee email while traveling internationally.
Email, Distribution Groups, and Calendar
  1. Services
  2. Communication and Collaboration
Support for Email and Calendar services including: O365 Email and Calendar, Shared Email and Calendars, and Listserv Mailing Lists
Enterprise Application Consultant Account Request
  1. Services
  2. Banner and Enterprise Applications
Enterprise Application Consultant Account Request