NCC Alert FAQ's

What is NCC Alert?

NCC Alert is an emergency notification system capable of sending users important announcements quickly via text messages, email and voice messages. 


Who can use the service?

All registered students and current employees are automatically enrolled in this new system.


How do I signup for NCC Alert?

Students, Faculty and Staff can manage their account by visiting the MyNCC Portal. Click on the NCCAlert icon located in the LaunchPad section of the Portal.  You can update and/or add phone and email information here.


What mobile phone carriers are supported?

All U.S. mobile carriers are supported. 


What if my cell phone number changes?

If your mobile number ever changes, login to the MyNCC Portal and update your contact details through the NCCAlert icon located in the LaunchPad section. 


What if my cell phone provider changes?

If you keep the same mobile number, and simply change cell phone provider, you do not have to change anything however it may take several weeks for your mobile provider to update the Rave Alert system. During that time it is possible that you will not be able to receive messages unless you login to update your carrier information. 


Will I receive advertisements or text messaging SPAM?

No, never. We respect your privacy and you will never receive anything besides official Nassau Community College communications. 


What does the NCCAlert service cost?

NCCAlert does not charge students, faculty or staff for sending or receiving messages. However, standard or other messaging charges may apply depending upon your wireless carrier plan and subscription details. 


How will I identify incoming messages from NCCAlert?

You will be sent messages from what are known as short codes. The messages will come from 67283 and 226787. We encourage you to save these numbers into your phone so you will recognize them when messages are sent. Some smaller carriers do not support short code messaging. For these carriers, you will receive messages from 


How do I stop getting messages?

To stop getting messages, you may login to the MyNCC Portal and remove your number, or text the word, "STOP" to 67283 and 226787 via NCCAlert. 


I already have contact information in NCCAlert. Where did this data come from?

Nassau Community College pre-populated NCCAlert with data from the Banner Student Information System.

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Article ID: 98866
Thu 2/20/20 2:36 PM
Fri 11/6/20 2:53 PM