Windows 11 introduces a refreshed, modern design while building on Microsoft's strong focus on security, performance, and productivity. The updated interface is designed to provide a more streamlined experience while helping keep devices protected and up to date.
Microsoft will be ending support for Windows 10 within the next several months . After that time, Windows 10 devices will no longer receive security updates or technical support from Microsoft. For this reason, Nassau Community College is upgrading all compatible devices before support ends.
Please use the helpful links below as an introduction to the new User Interface and features. If you encounter any issues, or need support, please submit a ticket at MyIT Support and Services.
Table of Contents
Logging In / Signing Out
Logging in to Windows 11 is similar to Windows 10. Use the same username and password that you currently use to sign in to campus computers.
To Sign Out
- Select the Start button on the taskbar.
Note: In Windows 11, the Start button is centered on the taskbar by default.
- Select your user profile name.
- Select Sign Out.
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Power Options
Power options allow you to restart, shut down, or put your computer to sleep.
Important: Restart your computer when prompted or if you are experiencing issues. Regular restarts help complete software updates and maintain system performance. Shutting down the computer for extended periods may delay important updates.
To Restart Your Computer
- Select the Start button.
- Select the Power icon.
- Select Restart.
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Start Menu and Apps
In Windows 11, the Start button and Start Menu are located in the center of the taskbar by default.
Selecting the Start button opens the Start Menu, which displays your Pinned Apps and recently used items.
Search for Apps, Settings, or Files
Use the Search box at the top of the Start Menu to quickly find:
- Applications
- Settings
- Documents and files
- System features
Pin an App to the Start Menu or Taskbar
- Search for the application.
- Right-click the app in the search results.
- Select either:
- Pin to Start, or
- Pin to Taskbar
Create a Desktop Shortcut
To create a desktop shortcut for an application:
- Open the Start Menu.
- Locate the application.
- Click and drag the application to the desktop.
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Volume Controls
Volume settings and audio device selection are located in the lower-right corner of the taskbar.
Adjust the Volume
- Select the Speaker icon.
- Use the volume slider to increase or decrease the sound level.
Change the Audio Output Device
Use this option to switch between speakers, headphones, headsets, or other audio devices.
- Select the Speaker icon.
- Select the Select a sound output button (the arrow next to the volume control).
- Choose the desired audio output device from the list.
Example: Switch audio playback from your computer speakers to a USB headset.
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Upgrade FAQ
Why is the College upgrading to Windows 11?
Microsoft is ending support for Windows 10. Upgrading to Windows 11 helps maintain security, reliability, compatibility, and vendor support across campus systems.
When will my computer be upgraded?
The upgrade process begins on the evening of July 21 and will be deployed in phases. Not all computers will be upgraded on the same night.
Do I need to do anything before the upgrade?
Yes. Before leaving for the day:
- Save your work and close applications.
- Leave your computer powered on.
- Keep laptops plugged into power whenever possible.
Will I lose any files or data?
No. Your documents, desktop files, applications, and settings should remain unchanged. The upgrade is designed to preserve your existing data and user profile.
Can I use my computer while the upgrade is running?
Yes. You will be prompted when the upgrade begins. The upgrade typically downloads and installs in the background while you work. Save your work regularly as your computer will automatically restart to complete the installation. Your computer may restart several times during the process.
How long does the upgrade take?
Most upgrades take between 1.5 and 3 hours once started, although some computers may take longer depending on hardware and software configurations. You will be notified when the upgrade begins. Please save your work regularly.
What if my computer is turned off during the scheduled upgrade window?
Your computer will be upgraded during a future deployment window when it is connected to the campus network and left powered on.
What if I have a laptop is that off campus?
If you College Issued laptop is off campus at the time of the upgrades you may submit a support request at MyIT Support & Services and the ITS team will coordinate the upgrade.
Will my applications still work after the upgrade?
Most applications currently supported by the College will continue to work normally on Windows 11. If you encounter any issues, please contact MyIT Support & Services.
What changes will I notice in Windows 11?
Windows 11 includes:
- A redesigned Start Menu and taskbar
- Improved search and navigation
- Enhanced security features
- Better performance and productivity tools
- Updated visual appearance
Will my desktop icons and bookmarks remain?
Yes. Desktop icons, browser favorites/bookmarks, and personal settings should remain available after the upgrade.
What should I do if I experience problems after the upgrade?
Submit a support request through MyIT Support & Services. ITS staff will assist with troubleshooting any issues related to the Windows 11 upgrade.
How can I learn more about Windows 11?
Review the MyIT Support & Services Knowledge Base article Welcome to Windows 11 and Microsoft's Meet Windows 11: The Basics for tips and guidance.
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Need Additional Help?
If you need assistance with your Windows 11 computer, software, accounts, or other technology-related issues, visit MyIT Support & Services
MyIT Support & Services provides access to:
- Technical support requests
- IT knowledge base articles and guides
- Password and account assistance
- Software and hardware support
- Service status and IT resources
Click here to visit MyIT Support & Services
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