Overview
The Hardware Support service provides assistance with the maintenance, repair, and relocation of Nassau Community College owned and issued hardware devices on campus. This includes support for desktop computers, laptops, and other technological equipment.
Please Note: Nassau Community College does not provide support for personally owned devices.
Users can submit requests for the following hardware-related services:
- Desktop issues
- Laptop issues
- Other device issues
- Computer/hardware relocation
- eWaste removal
Benefits
- Prompt resolution of computer hardware-related problems
- Minimized downtime and disruption to work/academic activities
- Expert troubleshooting and repair of IT devices
- Proper disposal of obsolete or damaged equipment
- Assistance with relocating computer workstations and peripherals
- Centralized support for all campus hardware needs
Target Completion Date
Response and resolution times vary based on the complexity of the issue. Initial response typically within 3 business days
Available To
- NCC Employees
- NCC Students
Cost
Free service for all eligible users
Policies
Nassau Community College BOT Policies: