Overview
The Equipment / Computer Request service allows clients to request various IT hardware devices, including laptops, desktop PCs, desktop displays, and mobile devices (cell phones or hotspots). This includes both new equipment requests as well as replacements for existing devices.
Supported requests:
- Desktop PC
- Desktop PC Display
- Employee Laptop
- Mobile Device (Cell phone or Hotspot)
- Peripherals & Accessories
Depending on the type of equipment requested, the approval process may involve your Department Head/Supervisor, Area Vice President, and/or Cabinet Level Administrator for approval. Please use this link to help identify your Area Vice President or Cabinet Level Administrator: Nassau Community College Organizational Chart.
Important: For issues with computers and peripherals such as mice, keyboards, or other accessories, you should use the Hardware Support service instead.
Benefits
- Centralized process for requesting essential IT hardware
- Streamlined approval workflow for different device types
- Access to standardized and approved equipment configurations
- Reduced downtime and disruption by replacing aging or faulty devices
- Efficient management of the college's technology assets
Target Completion Date
Service Requests (requests for something new) - Resolution within 5-10 business days
The request will not be processed until all approvals are obtained.
Available To
Cost
Free service for all eligible users
Policies
Nassau Community College BOT Policies: