Overview
The Training Requests service offers Nassau Community College faculty and staff access to comprehensive training programs for essential campus systems and software. This service covers:
Banner Training:
- In-depth instruction on the college's primary administrative system
- Modules covering student information, finance, HR, and other key functions
Microsoft 365 Training:
- Skill development for the full suite of Microsoft 365 applications
- Focus on productivity tools like Word, Excel, PowerPoint, and Teams
TeamDynamix Training:
- Guidance on effectively using the college's IT service management platform
- Coverage of ticket management, knowledge base, and project tracking features
Other Training Requests:
- Flexibility to request training on additional systems or software as needed
- Custom training sessions tailored to specific departmental requirements
Our dedicated training team works to deliver engaging, practical sessions that enhance the digital skills and efficiency of college personnel across various roles and departments.
Benefits
- Skill enhancement: Improves proficiency in critical campus systems and software
- Increased productivity: Enables staff to work more efficiently with key tools
- Standardized knowledge: Ensures consistent use of systems across departments
- Reduced errors: Minimizes mistakes through proper understanding of system functions
- Empowerment: Gives staff confidence to fully utilize available technology resources
- Continuous learning: Supports ongoing professional development for college employees
- Customization: Ability to request specialized training to meet specific needs
- Up-to-date knowledge: Ensures staff are informed about the latest features and best practices
Target Completion Date
Response and resolution times vary based on the complexity of the issue. Initial response typically within 3 business days.
Available To
Cost
Free service for all eligible users
Policies
Nassau Community College BOT Policies: