Website Support

Overview

The Website Support service provides comprehensive assistance for both the Nassau Community College (NCC) main website and the Academic Senate website. This service caters to:

NCC Website:

  • Managed by the NCC Web Design Team
  • Ensures technical functionality and adherence to NCC's identity and brand standards
  • Handles content updates, new page creation, and issue resolution

Academic Senate Website:

  • Dedicated support for the Academic Senate's online presence
  • Manages content updates and new page requests
  • Addresses technical issues and content discrepancies

Users can request:

  • Content updates and additions
  • Creation of new web pages
  • Resolution of technical issues (e.g., broken links, display problems)
  • Correction of typos and other content discrepancies
  • Assistance with maintaining brand consistency

Our team works diligently to ensure both websites accurately represent NCC, provide up-to-date information, and offer an optimal user experience for students, employees, and visitors.

Benefits

  • Centralized support: Single point of contact for all website-related needs
  • Professional oversight: Ensures consistency with NCC's brand and design standards
  • Timely updates: Facilitates quick implementation of necessary changes
  • Error reduction: Promptly addresses and corrects content discrepancies
  • Improved communication: Keeps website content current and relevant
  • Technical expertise: Access to skilled web professionals for complex issues
  • Brand integrity: Maintains a cohesive online presence across NCC's web properties
  • Efficiency: Streamlines the process of requesting and implementing web changes
  • Compliance: Helps ensure websites meet accessibility and security standards

Target Completion Date

Response and resolution times vary based on the complexity of the issue. Initial response typically within 5 business days.

Available To

  • NCC Employees

Cost

Free service for all eligible users

Policies

Nassau Community College BOT Policies: