SLATE Support

Overview

Important Note:  SLATE can be accessed via the MYNCC Portal.  Log into the portal and select the "Resources" portal button, then select the SLATE button.

The SLATE Support Service provides essential assistance for the SLATE platform, focusing on ITS functions and integrations. Our support covers three key areas:

  1. Data Import Updates from Banner to SLATE
  2. SLATE Platform Account Admin Requests
  3. SLATE to Banner Issues

This service ensures smooth data flow between systems and helps maintain proper account administration for SLATE users.

Benefits

  • Streamlined data integration: Ensures accurate and timely data transfers between Banner and SLATE
  • Efficient account management: Provides quick resolution for SLATE account administration needs
  • Technical issue resolution: Addresses SLATE to Banner connectivity problems promptly 
  • Enhanced user productivity: Enables SLATE users to focus on their core responsibilities by providing reliable technical support

Target Completion Date

Response and resolution times vary based on the complexity of the issue. Initial response typically within 3 business days.

Available To

  • NCC Employees

Cost

Free service for all eligible users

Policies

Nassau Community College BOT Policies: