Overview
The Audio Visual and Digital Signage Support service provides comprehensive support for all AV and digital signage needs across campus. This service covers:
- Support and troubleshooting for existing AV systems in classrooms and offices
- Installation requests for new AV equipment (e.g., Smartboards, projectors, TVs)
- Management and support of digital signage hardware and software
- Content creation and publishing for digital signage displays
Whether you're experiencing issues with current AV equipment, need a new installation, or want to publish content on digital displays, this service is your one-stop solution for all AV and digital signage requirements.
Benefits
- Centralized support: A single point of contact for all AV and digital signage needs
- Rapid issue resolution: Quick response to AV problems, minimizing disruptions to classes and meetings
- Professional installations: Expertise in implementing new AV solutions tailored to specific needs
- Consistent user experience: Standardized approach to AV support across campus
- Enhanced communication: Effective use of digital signage for campus-wide or department-specific messaging
- Streamlined content publishing: Coordinated process for creating and displaying digital signage content
- Technical expertise: Access to knowledgeable staff for complex AV setups and digital signage management
Target Completion Date
Response and resolution times vary based on the complexity of the issue.
Incidents (broken or not working right) - Initial response typically within 3 business days.
Service Requests (requests for something new) - Resolution within 10-15 business days
The request will not be processed until all approvals are obtained.
Available To
- NCC Employees
- NCC Students
Cost
Free service for all eligible users
Policies
Nassau Community College BOT Policies: