Knowledge Base

Categories (3)

Student Support

Resources and support for Nassau Community College students.
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Ellucian Banner Student Information System
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Pharos Secure Printing

Guides and Articles for using the Pharos Secure Printers.
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Articles (29)

Pinned Article Former Student Information

Access to Student Records for Former Students

Pinned Article How to Clear Browser Cache / Cookies

Clear web browser cache/cookies Edge, Chrome, Safari, Firefox

Pinned Article Pharos Secure Printing — FAQ

FAQ Guide for NCC's Pharos Secure Printers

Add an Alternate Method for Multifactor Authentication (MFA)

How To Add An Alternate Method for O365 MFA

Adobe Reader - download and install the free version

Adobe Reader - free version

Associate PDF Files With Acrobat

Associate PDF files to Adobe that are opening in a web browser

Attendance Confirmation

Attendance confirmation general instructions

Connect to NCCGUEST WiFi Network

Steps to connect your device to the NCCGUEST WiFi Network

Connect your Android to wifi (faculty)

How to connect your Android to wifi (faculty).

Editing a PDF in Microsoft Word

This article shows how to edit PDF files in Microsoft Word.

Exporting Chrome Bookmarks

How to export Google Chrome Bookmarks

How to Improve Audio Performance on Your Dell 24” or 27” Monitor

Information on how to improve the audio performance on Dell 24" or 27" Monitors

Import data from Google Chrome to Microsoft Edge

This article details the simple process to import bookmarks, history, and other browser data from Google Chrome into Microsoft Edge.

Learn to Identify and Report a Phishing Email

Phishing scams are messages that try to trick you into providing sensitive information. Learn how to report a phishing attempt and access links and videos to learn more about phishing awareness.

Logging into Adobe Software Licensed with your NCC ID

How to log into Adobe Licensed software installed on College equipment using your NCC ID.

MyNCC Password Reset

Follow these easy steps to reset your MyNCC portal password.

MyNCC Portal Login How-to

NCC Alert FAQ's

NCCAlert provides members of the campus community with a quick and efficient means of receiving emergency notifications. Review these helpful FAQs for all you need to know.

NCC Alert Sign-up for Continuing Ed Students, Contractors & Visitors

Continuing education students, parents, contractors, and visitors have the option to sign-up for NCC Alert. Find out how.

Recover Deleted Emails

Learn how to recover deleted emails.

Recover Deleted Items in O365

recovered deleted items in O365 email

Save A File As PDF With Acrobat

Save a Windows or MacOS file as a PDF

Set up the Microsoft Authenticator for Multifactor Authentication (MFA)

Setting up Multifactor Authentication (MFA) in Outlook Web App

Setup for Microsoft Outlook App - Android

Setup for Microsoft Outlook App - IOS

Sign a PDF with Adobe Digital Signature

Sign a PDF with Microsoft Digital Signature

Student Email FAQs

All students are given a student email account. Frequently asked questions about the student email account can be found in this article.

Student Print Management with PaperCut

Designed to help reduce excessive printing and eliminate waste, the PaperCut print management system provides students with a way to print documents on campus.​